Terms & Conditions

Food

All food we provide is formulated for adult cats please bring your own food if they have kitten/senior/specialist etc. We feed our cats twice a day on a mixture of wet and dry food unless instructed otherwise.

Payment

Our prices:

£8.50 1 Cat per Night
£15 2 Cats Sharing per Night
£19.50 3 Cats Sharing per Night
£22 4 Cats Sharing per Night

Medication/creams are 50p per treatment.

Payment can be made in cash or via bank transfer. Please contact us for account details.

Health and non-collection of pets

A condition of boarding is that your pet is in a fit & healthy condition with no fleas and your cat MUST HAVE HAD their vaccinations/boosters –you MUST bring vaccination cards with you. In the event your pet shows signs of illness, we will contact you or your emergency contact immediately to discuss the situation & if necessary take your cat to your vet if within a 5 mile radius otherwise our own vet will be used, however if we can’t get through & we feel they need a vet we will take your cat to the vet. This amount will be payable by you when you collect your cat. We accept no liability in the unlikely event your pet becomes ill, lost or passes away during their stay. All pets are left entirely at the owner’s risk. If pets aren’t collected within 3 days of the departure date, and no communication is received from the owner, a decision to rehome your pet will be made at the cattery owners’ discretion.

What to bring

All cats must be brought in a suitable carry case, and the only thing you MUST bring is your cat’s vaccination card on the day of arrival (you must bring this every single time your cat comes on holiday). You’re welcome to bring a bed/blanket/item of clothing/favourite toy/treats. We advise that you remove your cat’s collar before they come on holiday due to safety reasons. If you would like us to groom your cat please bring their brush.

General Data Protection Regulations

At Storrs House Boarding Cattery we take your privacy seriously. We only store your details for use within Storrs House Boarding Cattery. We will never share your personal details with any third party other than when it is directly necessary to, in an emergency, with a veterinarian or veterinary practice. We do however need your permission to contact you regarding your bookings with us, this will be asked for at time of booking. At any time that you would like us to delete your information from our records please contact us as soon as possible.